Privacy Policy: At Srim Jewels, we value your trust and privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect: We collect only the information necessary to provide our services:

• Name, email address, phone number, and shipping address
• Payment details (processed securely via third-party gateways; we do not store full card details)
• Order history, preferences, and browsing data
• Optional details for custom requests, including spiritual or personalization preferences
• Newsletter subscription opt-ins (email address stored only with explicit consent at signup)

2. How We Use Your Information: We use your information to:

• Process, fulfill, and ship orders
• Provide customer support and respond to inquiries
• Send order confirmations and shipping updates
• Share promotional offers or spiritual insights (only with your consent)
• Inform customers about new offerings or developments
• Analyze and improve our products, services, and website experience
• Prevent fraud and comply with legal obligations

          We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Protection: Your security is our priority:

• Payments are processed via PCI (Payment Card Industry)-compliant encrypted gateways (e.g., Razorpay).
• Our website uses SSL encryption to protect data in transit.
• Access to personal information is restricted to authorized Srim Jewels personnel.
• We retain data only as long as necessary for business or legal purposes, after which it is securely deleted.

4. Third-Party Services: We partner with trusted providers such as payment processors (e.g., Razorpay,) and analytics tools (e.g., Google Analytics). These providers operate under their own privacy policies, and we share only the data necessary for service delivery.

5. Cookies and Tracking: We use cookies and similar technologies to:

• Enhance user experience
• Remember preferences
• Analyze site usage

          You may manage or disable cookies through your browser settings.

6. Your Rights: Under applicable laws, you may:

• Request access, correction, or deletion of your data
• Opt out of marketing communications
• Withdraw consent at any time
• File complaints with relevant data protection authorities

          To exercise these rights, email: contact@srimjewels.com. We respond within 30 days.

7. Children’s Privacy

Our website is not intended for children under 13 years of age (in US) or 18 and above in certain other countries. We do not knowingly collect personal data from minors.

8. International Data Transfers

If you access our website from outside India, your data may be transferred to and processed in India with appropriate safeguards.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.

Last Updated: February 16, 2026
Contact: contact@srimjewels.com | +91-9082304037